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Frequently Asked Questions

Quick answers to what people ask us most. Can't find yours? Browse the full help center.

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How do installments work?

Most courses are split into installments, each one a bundle of lessons. You pay per installment and its lessons unlock when the payment succeeds. You can pay for several installments at once at checkout, but an earlier installment must be paid before the next one. Some lessons are marked free so you can preview them.

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What kinds of lessons will I find?

Lessons can be videos, PDFs, links or live sessions. Many have a quiz: mark the lesson complete and pass any required quiz before moving on to the next lesson. If you fail a quiz, review the lesson and try again.

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How do I earn and verify a certificate?

Finish all the required lessons and quizzes and your certificate is generated automatically. Download it from the Certificates section of your student dashboard. Anyone can verify a certificate by entering its number on our certificate verification page.

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Which payment methods can I use?

Depending on your country, you can pay with Mobile Money, bank transfer, card, or your Golearnam account balance. With Mobile Money you enter your phone number and approve the prompt that arrives on your phone. See Supported Countries for what is available where you are.

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How do I become a tutor?

From your student dashboard select Apply to Become a Tutor, or start on the Become a Tutor page. First verify your email and turn on two-factor authentication, then submit your bio, expertise and identity documents. You must be approved before you can create courses. Our team reviews applications within 3 to 5 business days and emails you the result.

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How do I start selling on GoStore?

Open the Sell page, pick the kind of product you want to sell, and follow the six-step product wizard: basic info, category, price, access mode, refund window and review. Listing is free. Your identity must be verified before you can publish.

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All Guides

Getting StartedHow to EnrollPayment GuideLearning a CourseQuizzes & AssessmentsEarning CertificatesBecoming a TutorCreating a CourseCourse Publish ChecklistCompleting VerificationSelling on GoStore

On This Page

1. Find a Course2. Review Course Details3. Click Enroll4. Choose a Payment Plan5. Complete Payment6. Access Your Course

How to Enroll

A step-by-step walkthrough of the enrollment process, from finding the right course to accessing your first lesson.

4 min read

On This Page

  1. 1. Find a Course
  2. 2. Review Course Details
  3. 3. Click Enroll
  4. 4. Choose a Payment Plan
  5. 5. Complete Payment
  6. 6. Access Your Course
1

Find a Course

Use the search bar on the Courses page or browse by category. You can also discover courses through the homepage featured section, tutor profiles, or article recommendations. The mega menu under 'Products' gives quick access to categories.

Search results page showing filtered course listings
2

Review Course Details

Click on any course to see its full details. Review the course description, what you'll learn, prerequisites, number of lessons, total duration, and student reviews. Check the instructor's profile to learn about their background and expertise.

Course detail page highlighting curriculum and prerequisites sections

Tip

Always check the prerequisites section. Some advanced courses require prior knowledge of specific topics.

3

Click Enroll

When you've decided on a course, click the 'Enroll Now' button. If the course is free, you'll get immediate access. For paid courses, you'll be directed to the checkout page.

Enroll button on course detail page
4

Choose a Payment Plan

On the checkout page, you'll see the full price and available payment options. Some courses offer installment plans. You can split the cost into monthly payments. Select your preferred plan and proceed.

Checkout page showing full payment and installment plan options

Tip

Installment plans make premium courses more accessible. Check if the course you want offers flexible payment options.

5

Complete Payment

Enter your payment details and confirm the transaction. We support multiple payment methods including credit/debit cards and mobile money. You'll receive an email confirmation with your receipt once the payment is processed.

Payment form with card details and confirm button
6

Access Your Course

After successful payment, the course immediately appears in your dashboard under 'My Courses'. Click into it to start your first lesson. All course materials, videos, documents, and quizzes, are available from day one.

My Courses dashboard showing newly enrolled course

Tip

Download lesson PDFs for offline reading. Videos can be watched on any device.

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Getting Started

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Payment Guide