Frequently Asked Questions
Quick answers to what people ask us most. Can't find yours? Browse the full help center.
How do installments work?
Most courses are split into installments, each one a bundle of lessons. You pay per installment and its lessons unlock when the payment succeeds. You can pay for several installments at once at checkout, but an earlier installment must be paid before the next one. Some lessons are marked free so you can preview them.
Read the full answerWhat kinds of lessons will I find?
Lessons can be videos, PDFs, links or live sessions. Many have a quiz: mark the lesson complete and pass any required quiz before moving on to the next lesson. If you fail a quiz, review the lesson and try again.
Read the full answerHow do I earn and verify a certificate?
Finish all the required lessons and quizzes and your certificate is generated automatically. Download it from the Certificates section of your student dashboard. Anyone can verify a certificate by entering its number on our certificate verification page.
Read the full answerWhich payment methods can I use?
Depending on your country, you can pay with Mobile Money, bank transfer, card, or your Golearnam account balance. With Mobile Money you enter your phone number and approve the prompt that arrives on your phone. See Supported Countries for what is available where you are.
Read the full answerHow do I become a tutor?
From your student dashboard select Apply to Become a Tutor, or start on the Become a Tutor page. First verify your email and turn on two-factor authentication, then submit your bio, expertise and identity documents. You must be approved before you can create courses. Our team reviews applications within 3 to 5 business days and emails you the result.
Read the full answerHow do I start selling on GoStore?
Open the Sell page, pick the kind of product you want to sell, and follow the six-step product wizard: basic info, category, price, access mode, refund window and review. Listing is free. Your identity must be verified before you can publish.
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